Effective Date: [02-05-2025]

Welcome to Mousawa. By accessing and using our services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Services Provided

Mousawa offers professional cleaning services for residential,  and commercial properties in Florida. Service availability is subject to scheduling and confirmation.

2. Booking and Payment

• All bookings must be made in advance through our website, phone, or email.
• Payments must be completed before or upon service delivery unless otherwise agreed.
• We accept credit/debit cards, bank transfers, and other authorized payment methods.

3. Cancellation and Refund Policy

• Cancellations must be made at least 24 hours before the scheduled service.
• Late cancellations or no-shows may be subject to a cancellation fee.
• Refunds will be processed based on the nature of the cancellation and service agreement.

4. Customer Responsibilities

• Clients must ensure access to the property at the scheduled time.
• Valuables should be secured before service commencement.
• Any specific cleaning instructions should be communicated in advance.

5. Liability and Damages

• While we strive to provide high-quality service, we are not liable for damages caused by pre-existing conditions, wear and tear, or unforeseeable incidents.
• Claims for damages must be reported within 24 hours of service completion.

6. Privacy Policy

We value your privacy. Personal data collected during booking and service provision is handled in accordance with our Privacy Policy.

7. Modifications to Terms and Conditions

Mousawa reserves the right to update or modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

8. Governing Law

These Terms and Conditions shall be governed by the laws of the USA.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: [email protected]
🌐 Website: www.mousawa.com
📍 Location : Tampa . USA